Quality & Compliance

Make quality requirements part of the purchasing conversation from the start. Agree the product specification, intended use, destination and supporting documents before confirming an order.

Product specification and quality control

Define the grade, form, physical characteristics and acceptance criteria for the ingredient you need. Any agreed specification should identify what is being measured and how the result will be assessed.

Batch identification and traceability

Ask for the proposed lot reference and the records that connect the selected ingredient, its packaging and its accompanying documents. Confirm the level of traceability available for the particular supply route.

Saffron and ISO 3632

When discussing saffron, include crocin, safranal, picrocrocin, moisture and physical characteristics in your requirements. Request the applicable ISO 3632 test information and a report for the proposed batch. A product grade description is not a batch test certificate.

Laboratory testing and COA

Specify which laboratory tests and Certificate of Analysis (COA) information your business needs. Agree the test scope, sample or batch reference, reporting method and timing before purchase. Availability must be confirmed for each inquiry.

Destination-specific requirements

Tell us the importing country and intended application. Residue testing and phytosanitary documentation, where applicable, should be discussed alongside the product specification. No blanket destination-compliance claim is made here.

Origin and export documentation

Include your Certificate of Origin, commercial documentation and shipment requirements in the inquiry. Confirm which documents apply to the product, route and transaction before placing an order.

Certificates and ownership

Any certificate presented for review should identify its holder, issuer, scope and validity. Supplier-owned certificates must be attributed to that supplier; they do not establish certification ownership by AriaHerb.